Professional compliance expert

    Compliance That Gives You Confidence

    Every R&D tax relief claim carries scrutiny. HMRC has the right to open enquiries. At Lexmore, we prepare claims with compliance front and centre, giving you clarity, reassurance, and powerful protection.

    Why Compliance Matters More Than Ever

    The R&D tax relief landscape has changed. Recent reforms have reshaped how claims must be prepared, evidenced, and submitted.

    Additional Information Forms

    Every claim now has to be supported by a mandatory Additional Information Form, setting out projects, costs, and the qualifying R&D in a prescribed format before submission.

    Pre-notification requirements

    Many companies must now notify HMRC of their intention to claim within a strict time limit, or lose the right to claim for that period altogether.

    Increased HMRC scrutiny

    HMRC has expanded its compliance teams and opens far more enquiries than before, with claims examined in much greater detail.

    Enhanced anti-abuse measures

    Tighter rules and checks are in place to deter unsupported or overstated claims, raising the bar for the evidence every claim must carry.

    Claims Are Now More Technical and Evidence-Driven

    We stay current with every change, so your claim is prepared the way HMRC now expects. Want the full picture of what has changed?

    Read Our Guide

    Why Might HMRC Open an Enquiry?

    HMRC may open a compliance enquiry for various reasons. Enquiries are not accusations of wrongdoing, but they require expert handling to resolve effectively.

    Insufficient Technical Justification

    Claims lacking clear evidence of technological or scientific uncertainties being resolved.

    Expenditure Questions

    Costs that appear inflated, ineligible, or not properly supported by documentation.

    Sector Reviews

    HMRC actively reviewing specific industries or business types for compliance patterns.

    Missing Evidence

    Claims submitted without key supporting documentation or proper technical reports.

    Why Some R&D Claims Fail

    Many claims are denied or reduced for reasons that are entirely avoidable. These are the most common weaknesses we see, and the ones we resolve before a claim is ever submitted.

    Technological uncertainty is not clearly explained

    The claim does not show what was genuinely uncertain, or why a competent professional could not readily work it out. Without a clear account of the uncertainty, HMRC has no basis to accept the work as R&D.

    The work described is routine engineering or commercial activity

    The narrative describes standard design, configuration, or commercial problem solving rather than a genuine advance in science or technology. Routine work does not qualify, however difficult or valuable it was.

    Cost calculations cannot be evidenced

    Qualifying costs are claimed without records that tie staff time, subcontractors, or consumables to the R&D activity. If the figures cannot be substantiated, HMRC will reduce or remove them.

    The narrative does not align with HMRC guidance

    The technical report does not follow the structure and definitions HMRC expects, so the qualifying work is hard to identify. A narrative that ignores the guidelines invites challenge.

    Supporting records are missing

    There is little or no contemporaneous evidence, such as project notes, test results, or development iterations, to back the claim. Missing records make a claim difficult to defend under enquiry.

    A competent professional cannot be identified

    The claim does not identify a competent professional who can speak to the field, the uncertainty, and why it was not readily deducible. Without one, the technical basis of the claim is weak.

    We Find the Weaknesses Before HMRC Does

    Every claim is risk-assessed before submission, so any weaknesses are identified and resolved long before HMRC ever sees it. It is the same compliance-first approach we apply across every sector.

    What Happens During an Enquiry?

    Understanding the typical HMRC enquiry process helps you prepare. Handled well, enquiries can be resolved swiftly and fairly.

    1

    Initial Letter

    HMRC writes to the company asking questions or requesting supporting evidence.

    2

    Information Gathering

    The company or advisor responds with technical and financial details.

    3

    Dialogue

    Further correspondence may follow. In some cases, meetings or calls take place.

    4

    Outcome

    HMRC either accepts the claim, adjusts the value, or denies it entirely.

    Evidence HMRC Likes to See

    Good record-keeping is one of the strongest defences a claim can have. These are the kinds of evidence that help demonstrate genuine R&D, and the records we help you gather and organise.

    Project plans

    Scopes, objectives, and timelines that show what you set out to achieve and the technical goals you were working towards.

    Design iterations

    Successive versions of designs that demonstrate how your approach changed as you worked through technical problems.

    Test results

    Records of experiments, trials, and outcomes, including the failures, which evidence the uncertainty you were resolving.

    Technical meeting notes

    Notes from discussions where technical challenges and possible solutions were debated by the people doing the work.

    CAD drawings

    Models and engineering drawings that capture the development of a product, component, or process over time.

    Software repositories

    Version histories, commits, and branches that show the development effort and the problems being worked through in code.

    Photographs

    Images of prototypes, rigs, builds, and test setups that provide a clear visual record of the work as it happened.

    Prototype records

    Documentation of prototypes built, what was learned from each, and how they informed the next stage of development.

    Even if evidence was not created specifically for an R&D claim, it can often support eligibility. Everyday project records, emails, and working files frequently carry the detail HMRC is looking for. We help you identify what you already have and turn it into a clear, defensible evidence base.

    Our Commitment: HMRC Compliance Protection

    All claims we prepare come with full compliance protection as standard. We stand by our work with confidence in our quality process.

    Complete Enquiry Management

    We handle the entire HMRC enquiry process on your behalf from start to finish.

    Technical Defence

    We defend both the technical and financial basis of your claim with robust evidence.

    Appeal Process Support

    We support you through HMRC appeals and discussions. For tribunal proceedings, we'll guide you to appropriate legal support.

    Fee-Back Guarantee

    For clients who engage us from the start: if your claim is denied and our fee has been paid in full, we refund our entire fee.

    Not All Compliance Protection Is Equal

    Many firms say their claims come with protection, but the detail varies enormously. Before you trust a provider with your claim, these are the questions worth asking, and how we answer them.

    Will the adviser handle the enquiry?

    Many advisers

    Some advisers prepare the claim and then step back, leaving you to deal with HMRC on your own.

    Lexmore

    We manage the entire enquiry for you, handling all correspondence with HMRC from start to finish.

    Is technical defence included?

    Many advisers

    Technical defence is often charged as an extra, or not offered at all.

    Lexmore

    Technical defence is included as standard. We prepare the evidence and argue the technical case for you.

    Is financial defence included?

    Many advisers

    Many providers do not support the financial side of an enquiry once questions are raised.

    Lexmore

    Financial defence is included. We stand behind the costs and apportionment in every claim we prepare.

    Is there a fee-back guarantee?

    Many advisers

    Few advisers are willing to put their own fee at risk if a claim is denied.

    Lexmore

    We offer a fee-back guarantee. If a claim we prepared is denied and our fee was paid in full, we refund our entire fee.

    At Lexmore, the answer to every one of these questions is yes. Complete enquiry handling, technical and financial defence, and a fee-back guarantee are all included as standard, not sold as extras. That is the difference between compliance protection in name and compliance protection you can rely on.

    Compliance Track Record

    Before any claim leaves our hands, it passes through four separate stages of review. Nothing is submitted until every stage is satisfied.

    1

    Technical Review

    We confirm the work seeks a genuine advance and clearly sets out the technological uncertainty that was resolved.

    2

    Compliance Review

    We check the claim against current HMRC guidance, so the narrative and approach align with what the legislation requires.

    3

    Financial Review

    We verify that every cost is eligible, evidenced, and correctly apportioned to the qualifying activity.

    4

    Final Approval

    A senior member of the Compliance Team signs off the claim. If it does not meet our standards, it does not go in.

    Our focus is not on inflating claims at all costs.

    Our focus is making sure every claim is accurate, supportable, and defensible.

    Standards You Can Rely On

    From first consultation to final submission, we apply rigorous checks at every stage. Our commitment to quality means we act as your long-term partner, not a one-time provider. We bring the same standards to every service under one roof, from R&D Tax Relief to Patent Box and Employee Ownership Trusts.

    Each claim is audited twice by our Compliance Team before submission

    All technical reports are substantiated and reflect genuine R&D activity

    Financial calculations are backed by evidence, logic, and legislative guidance

    We don't take shortcuts, exaggerate costs, or rush submissions

    Compliance team at work

    Our Compliance Team

    Our dedicated Compliance Team is involved throughout every claim. They bring deep technical understanding and a forensic eye to each submission.

    Their Job is Simple:

    Protect your claim and uphold our standards.

    Before any claim is submitted, it's reviewed independently, twice. If it doesn't meet our standards, it doesn't go in.

    What Happens If HMRC Opens an Enquiry?

    If HMRC opens an enquiry into your claim, we manage the entire process for you. Here is exactly what we do, step by step.

    1

    Review the enquiry letter

    We read HMRC's letter in full to understand exactly what is being questioned and what evidence is required.

    2

    Discuss the enquiry with you

    We talk it through with you, so you understand what the enquiry means and what happens next.

    3

    Analyse the technical and financial questions raised

    We work through every technical and financial point HMRC has raised, so nothing is missed.

    4

    Prepare a comprehensive response

    We draft a thorough, well-evidenced response that addresses each question directly and clearly.

    5

    Keep you involved throughout

    We liaise with you at every stage, so you are actively involved in preparing the robust, accurate responses required.

    6

    Manage correspondence with HMRC

    We handle the back and forth with HMRC on your behalf, keeping the process moving and on track.

    7

    Support appeals where appropriate

    Where a claim warrants it, we support you through the appeal discussions with HMRC.

    Already Facing an HMRC Enquiry? We Can Help.

    If you've submitted an R&D claim, either yourself or through another adviser, and are now facing an HMRC enquiry, we offer fixed-fee support.

    Our Compliance Assistance Service

    £3,500 + VAT

    Service Includes:

    • A full review of your existing claim
    • Drafting and submission of responses to HMRC
    • Representation throughout the enquiry process
    • Technical and financial defence of your position

    We support you throughout the enquiry process and during any appeal discussions with HMRC.

    Please note: We do not offer representation at tribunal. If a case progresses that far, we'll guide you on next steps and recommend suitable legal support where required.

    We'll always give you an honest assessment upfront. If we don't believe we can defend your claim effectively, we'll say so, no pressure, no obligation.

    Book a Free Compliance Consultation

    Whether you're preparing a new claim or responding to an HMRC enquiry, our Compliance Team is here to help. Get expert guidance on your next steps.

    020 3355 4717
    info@lexmore.co.uk

    HMRC Compliance FAQ

    Expert answers to common questions about HMRC enquiries and R&D compliance

    Still have questions? We're here to help.